Privacy Policy

Introduction

This Privacy Policy ("Policy") outlines how Digicask ("Digicask," "we," "us," or "our") collects, protects, and uses personally identifiable information ("Personal Information") provided on the metacask.com website ("Website") and its associated services ("Services"). This Policy also explains your rights regarding your Personal Information and how you can access and update it. By using the Website and Services, you agree to the terms outlined in this Policy.

This Policy does not apply to third-party companies or individuals we do not control or employ.

Automatic Data Collection

To maintain security and improve our services, we collect minimal user data. Automatically collected data is used only for identifying abuse cases and analyzing website traffic. This data does not personally identify users.

Collection of Personal Information

You can use the Website and Services without revealing your identity. However, certain features may require Personal Information, including but not limited to:

  • Name, country of residence
  • Contact details such as email and address
  • Account credentials (username, user ID, password)
  • Government-issued ID for identity verification

We collect this information directly from you and from other sources such as public databases and marketing partners. If you choose not to provide required information, certain services may be unavailable.

Use of Collected Information

Personal Information is used for purposes including:

  • Creating and managing user accounts
  • Providing and improving our products and services
  • Sending administrative and promotional communications
  • Responding to inquiries and support requests
  • Enforcing our terms and policies
  • Meeting legal obligations

The legal basis for processing Personal Information varies based on consent, contractual necessity, legal obligations, public interest, or legitimate business interests.

Billing and Payments

We use third-party payment processors to handle transactions securely. Their privacy policies govern their use of your Personal Information. We recommend reviewing these policies.

Managing Your Information

You can delete certain Personal Information through account settings or by contacting us. However, we may retain copies of your information as required by law or for legitimate business purposes.

Disclosure of Information

We do not share Personal Information with unaffiliated third parties except:

  • With trusted service providers assisting in Website operations
  • To comply with legal obligations
  • In the event of a business transition such as a merger or acquisition
  • Receive your data in a machine-readable format
  • File a complaint with a data protection authority

Data Retention

Personal Information is retained as long as necessary to fulfill legal, contractual, and operational requirements. After the retention period, data is securely deleted.

International Data Transfers

Your data may be transferred and stored in countries outside your own jurisdiction. We take necessary safeguards to protect transferred data in accordance with applicable laws.

User Rights You have the right to:

  • Withdraw consent to data processing
  • Access, correct, or delete your Personal Information
  • Restrict or object to processing under certain conditions
  • Receive your data in a machine-readable format
  • File a complaint with a data protection authority

GDPR Compliance

Residents of the EU/EEA have additional rights under the GDPR, including the right to request access, correction, deletion, or transfer of their data. Contact us for GDPR-related inquiries.

California Privacy Rights

California residents can request details about Personal Information shared with third parties for marketing purposes once per year. Contact us for such requests.

Exercising Your Rights

To exercise your rights, contact us using the details provided in this Policy. We may request identity verification before processing your request.

Children's Privacy

We do not knowingly collect data from individuals under 18 or below the legal drinking age in their jurisdiction. If you are under 18, do not use this Website.

Cookies

We use cookies to enhance user experience. You can manage cookie preferences through your browser settings. Declining cookies may limit functionality.

Do Not Track (DNT) Signals

We do not track users across third-party websites. Some third-party sites may track your browsing activities.

Email Marketing

We send newsletters and marketing emails only with your consent. You can unsubscribe anytime.

Third-Party Links

The Website may contain links to third-party sites. We are not responsible for their privacy practices.

Data Security

We implement security measures to protect Personal Information but cannot guarantee absolute security due to inherent risks of internet transmissions.

Data Breach Notification

If a data breach occurs, we will take appropriate action, including notifying affected users and relevant authorities when required by law.

Policy Updates

We reserve the right to modify this Policy. Significant changes will be communicated via the Website or other contact methods. Continued use of the Website and Services after changes indicates acceptance of the revised Policy.

Acceptance of This Policy

By using the Website and Services, you acknowledge and agree to this Policy. If you do not agree, please discontinue use of our services.

For further inquiries, please contact us.